The owner of the online store www.monna.ee is OÜ Moonstar (registry code 12668453), located at Kaare 4, Kuressaare, Saaremaa.
Privacy Policy
MÖNNA is committed to protecting the privacy of its customers and users. To ensure this protection of privacy, we have prepared this privacy policy, which explains how we collect, use, disclose, transfer, and store the data of our customers. Our online activities are in accordance with accepted practices and the corresponding legislation of the European Union and the Republic of Estonia. Please take a moment to read our privacy principles.
Collection and use of personal data
Personal data means data collected by MÖNNA for the performance of a contract concluded with an individual or for contacting that individual.
We may collect the personal data of our loyal customers in the following ways:
• by providing contact details (including your name, postal address, telephone number, email address and preferred method of contact) on our website or elsewhere (eg in stores)
• when using the website through customer account information or cookies
• when making a purchase or placing an order in our shop or online store, by storing contact details or information relating to purchasing preferences (MÖNNA may request that certain areas of the website voluntarily provide personal data and personal information). The required personal information may include the name, address, postal code, email address, phone number, and other information)
Collection of other data
We also collect non-personal data – data that cannot directly be linked to a specific person (such as gender, age, language preference, location).
Additionally, we may collect general data about customers’ activities in our stores and on our website. Such data is aggregated and used to provide customers with useful information and to find out which parts of the website, products and services are of most interest. Aggregate data will be considered non-personal data in this privacy policy.
Use of collected personal data
With collected personal information, we can inform customers about MÖNNA product news, campaigns, and upcoming events. Customers who do not want to receive our newsletter or messages from us about products they may be interested in can leave our mailing list at any time. We also use the collected personal data to deliver the goods and to fulfil our obligations to the customer.
In order to provide better customer service, MÖNNA may disclose information about individual users to a third party that provides services to MÖNNA and is contractually obliged to keep the shared information confidential. A third party may, for example, be our partner responsible for the transport of goods sold through the online store.
Amendment of collected personal data
Personal data collected for identifying and contacting the customer can be viewed, amended and updated through our customer service at info@monna.ee
Protection of personal data
MÖNNA applies all precautionary measures (including administrative, technical and physical measures) to protect customers’ personal data. Access to personal data for amendment and processing must only be provided to authorised persons.
Security
All personal data relating to customers that becomes known in the course of visiting the MÖNNA online store and making purchases is treated as confidential information. Data communications channels with banks are encrypted to ensure the security of the buyer’s personal data and bank details.
Terms and conditions of and amendments to privacy policy
By using our website or filling out an application to become our loyal customer, you declare that you have read this privacy policy and accept the terms set out herein. We reserve the right to amend the general terms of the privacy policy where necessary, informing all regular customers accordingly.
If you have any questions or concerns regarding the privacy policy or the processing of personal data, please contact us at info@monna.ee.